Journal

Introducing our European Ecommerce Store

Introducing our European Ecommerce Store

We are so excited to announce the upcoming launch of European Ecommerce Store! This store launches Friday July 23rd at 5:00PM CEST and will be accessible online all the time at store.teamliquid.eu. Team Liquid is a global organization competing in global competition, and with our very birthplace being located right here in the Netherlands, this improvement to our store experience has been a long time coming. 

The store is a work in progress and will flourish over time, so please give us your feedback and let us know how your shopping experience goes! Check the FAQ below for more details on what this new store means and SIGN UP HERE for updates on the launch and more #LETSGOLIQUID

Q: What products will be available in the European store? 
On launch, the EU store will have a collection of our latest and greatest Liquid Apparel and we're also bringing back our debut LIQUIDxNARUTO collection as a limited time group buy! This is the first time our latest collab is available for European customers so be sure to check it out. 

Q: What does this mean for European customers? 
The biggest difference between our EU and NA ecommerce stores is the shipping and fulfillment. We opened the EU store so that we could fulfill from within the European Union. This makes shipping and fees much faster and much cheaper for our European fans! 

Q: What additional fees will European customers incur? Customs? Taxes?
As long as you are in the EEA you should have no additional taxes and customs related fees!

Q: What are the regulations around shipping to the UK?
Due to the UK’s departure from the EEA, shipments from our EU store to the UK will be subject to additional duties and fees.

Q: What countries (if any) are excluded from the shipping benefits of the EU storefront?
Countries outside of the European Single Market may be subject to additional fees.

Q: When will the EU store get new drops?

We will do select multi-region launches throughout the year wherein all of our regional storefronts will launch products in close time with one another!

Q: How do I access the EU store?
store.teamliquid.eu or via automatic regional redirect from store.teamliquid.com

Q: What currency will the EU store accept?
Euros and Sterling

Q: Where are EU store orders shipped from?
Slovak Republic

Q: What kind of shipping costs can be expected?
Shipping costs are based on delivery location, weight, and size of items. This will be shown at checkout!

Q: How long will it take for my shipment to reach me depending on the region?
This is entirely dependent on your location! You will receive a shipping estimate at the time of your order.

Q: When is ______ product being added to the store?
We’re rolling out our product list over time in the EU storefront in order to ensure a perfect match in quality and garment to North America. We won’t be one for one at the start, but it’s a goal we’re striving towards so let us know which products matter most to you!

Logan Leavitt
Logan Leavitt